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FAIR & CLEAR

Refund Policy

Last updated: 3 Sept 2026 • JobWay • hello@jobway.co.za

1. Job Credits (Pay-As-You-Go)

Job posting credits are non-refundable once a job is published live. If job fails to publish due to our error, we will re-post or credit within 24h.

2. Subscriptions (R299 / R599 / R1499)

Cancel anytime from employer-dashboard.html → Billing. No pro-rata refunds. You keep access until period ends. Cancel before renewal to avoid next charge.

3. 1-Click Apply & WhatsApp Alerts

Job seeker features are free. No refunds needed. Premium CV boost if launched is refundable within 7 days if no views.

4. How to Request

Email support@jobway.co.za with: account email + transaction ID + reason. We reply within 24h via 079 060 8952 or email. POPIA: you can request data deletion anytime.

5. Fraud

Jobs found fraudulent/spam will be removed and credit refunded. We protect job seekers first.